Mold Concern and Main Bedroom Ceiling Water Damage

Notes

2026-10-06 - Owner provided this Task 01528407 - Mold Concern and Main Bedroom Ceiling Water Damage reference number as a follow up to the escalation in hand with the Managing Director / Co-owner. Despite the attention of the MD/Co-owner, the escalation only resulted in the 1 of 3 property damage issues being acknowledged by the Property Manager. Later the same day, the Property Manager provided an update that they hope to have all repair quotes in this week, and then they will attend to internal repairs.

2026-10-05 - Owner submits this separate request to ask for a specific update on the concern of mold and black stain mark and water damage to main bedroom ceiling issue. Although Keystone Grey were made aware of the water damage to the main bedroom ceiling on June 28 2026, and of the concern of mold and black stain mark on the main bedroom ceiling on Aug 21 2026, the Property Manager is unable to reply to the concern of mold and black stain mark and water damage to main bedroom ceiling under Task 01409619 - Roof Leak, as that ticket seems to be only used for roof leak updates. Therefore this new ticket is raised to track and document the concern of mold and black stain mark and water damage to main bedroom ceiling issue. Start date of issue is actually June 28 2026, same day as the roof leak ticket.