Leaking Balcony

Notes

2026-10-06 - Owner received a phone call from repair contractor asking for access to the leaking balcony. Owners not aware of a leaking balcony. Contractor advises Keystone Grey Property Manager told them the unit had a leaking balcony. As there was no ticket in the portal relating to a leaking balcony and as usual no proactive communication on this issue from Keystone Grey Property Manager, owners raised a request in the Keystone Grey online Residents Portal. This is to ensure that there is a written record of the matter should any issues or queries arise in the future from any leaking balcony that the Keystone Grey Property Manager made the contractors aware of, but not the unit owners themselves aware of, prior to the contractor’s phone call to the owners today.