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01474559In Progress

Window Replacement Approval Request

Date ticket CreatedAugust 30, 2026
Number of Days since ticket Created37 days
Date of last response from Keystone GreySeptember 4, 2026
Number of days since last response from Keystone Grey32 days

Window Replacement Approval Request

Notes

2026-10-02 - Keystone Grey advise this is raised to Property Manager’s attention as the matter has been sent to the Board again. Property Manager has requested a final decision from the Board. Later the same day, Keystone Grey advise the Board approved the request.

2026-10-01 - Owner requested update again.

2026-09-25 - Owner requested update since the vendor’s quoted pricing is only valid for a limited time.

2026-09-24 - Keystone Grey advise the details have been sent to the Board.

2026-09-23 - Owner added updated quote to Resident Portal.

2026-09-20 - Owner requested update and provided additional photos with specific items like: Door, Window, Window Frame highlighted and annotated.

2026-09-14 - Keystone Grey advise they did not receive a response from the Property Manager and the Board and will follow up. They also provided a snapshot of a window-related bylaw section. Owner replied back to clarify the vendor’s question is about the front entry door.

2026-09-11 - Owner provided confirmation about balcony responsibility. Owner also clarified the page number on the documentation already provided when the ticket was raised, the drawing plan can be found on.

2026-09-10 - Keystone Grey request confirmation from Owner about balcony responsibility and asked for drawing or plan showing the proposed placement of the windows to share with the board.

2026-09-03 - Keystone Grey confirm they are following up with the Board.

2026-09-02 - Owner requested update since the vendor’s quoted pricing is only valid for a limited time, and also submits query from vendor about the front door requirements.

2026-08-31 - Owner submits Exterior Change Request Form for window replacement, and passed along query from vendor about front door colour. Keystone Grey confirm they forwarded the request to the Board.